6170 Cornerstone Ct E, Suite 310, San Diego, California 92121-3637, Tel. +1 858 693-6100, www.thpap.com
Quality Management System
With Tungsten Heavy Powder & Parts (THPP) moving production to its new facility, Tungsten Parts Wyoming (TPW), in Laramie, Wyoming, U.S.A, it is TPW that will now operate with a view to qualifying for ISO 9001: 2015 certification later in 2017. THPP has entered into an agreement with TÜV SÜD America, a worldwide leader in global testing, certification, inspection and training to oversee the certification process.
For the past 10 years, THPP has been operating with an in-house quality management system (QMS) that has produced successful results with many of our major customers awarding us a 100% supplier rating. This is after the customers have vetted our in-house QMS and approved its resulting products.
THPP Quality Policy Statement
Tungsten Parts Wyoming and its dedicated employees, through their commitment to continuously improving the effectiveness of the Quality Management System, will consistently provide tungsten-related products and engineering services that meet or exceed the requirements and expectations of our customers. TPW will actively pursue ever-improving quality through well-defined processes in compliance with the ISO 9001:2015 Quality Management Systems international standard at state-of-the-art facilities that enable the company to deliver 100% qualified parts the first time, on time, every time. The delivery of 99.9% good parts to our customers is not acceptable.
The management of THPP and TPW have also adopted a “stop-the-line” policy, enabling any employee at any level to stop production of an order if he or she suspects that a mistake is being made.
TPW Quality Objectives
1. 100% on-time delivery of all purchase orders to facilitate customer satisfaction
2. At least 99.95% customer satisfaction with product quality so as to avoid product quality issues & facilitate customer satisfaction
3. 100% compliance with all statutory and safety requirements and regulations, because at THPP, we take safety concerns very seriously
For more information regarding Tungsten Heavy Powder & Parts’ & Tungsten Parts Wyoming’s Quality Management System, please contact Carlos Lau, Technical Manager, at (858) 693-6100 or via email at the address on our Meet the Team page.